vServices
Managed Services to Reduce Expense and Increase Productivity
VAZATA offers a comprehensive portfolio of managed services to meet your needs. You're able to rely on a Secure, Stable and Scalable partner for application performance, server management and support.
Our vServices Solution includes:
- Multi-Tenant, Private or Hybrid Cloud
- Full Infrastructure Management
- Network Services
- Backup and DR Policies
- SAN Services
- Fully Managed Monitoring & Help Desk Support
We actively support our customers with REAL people and REAL solution support.
The VAZATA team has a personal stake in the support function as we're committed to providing stable solutions. The Help Desk is staffed 24 hours a day, 7 days a week and recognizes four levels of priority. Multiple network and server monitoring tools are used to measure and report on data network availability, performance and trending. We also measure customer satisfaction through user satisfaction surveys that are reviewed and evaluated by all levels of the organization, including executive leadership. |